TERMS & CONDITIONS

Please carefully read our Terms & Conditions before booking any therapy sessions with Align Yourself.

Booking or purchasing any of our services constitutes your agreement to these terms, which may be updated at our discretion.

Booking & Payments

All therapy sessions must be booked in advance.
A non-refundable deposit (amount confirmed at the time of booking) is required to secure your appointment.
The remaining balance is due before or on the day of your appointment.
Payments can be made via bank transfer (please use your name as the reference) or by other agreed methods.

Cancellations & Rescheduling

We operate a 24-hour cancellation policy.
If you cancel or reschedule with less than 24 hours’ notice, or if you do not attend your appointment, your deposit will be retained and the session will be charged in full.
Sessions cancelled with more than 24 hours’ notice may be rescheduled at no extra cost (deposit is carried over).
Align Yourself cannot offer refunds for cancellations or missed appointments.

Therapist Cancellations

In the rare event that your therapist must cancel, you will be contacted as soon as possible and offered an alternative appointment time.
If rescheduling is not suitable, your deposit/payment will be credited towards a future session.

Client Responsibilities

Please arrive promptly for your appointment. If you are more than 15 minutes late, the session may be shortened and still charged in full.
You must inform your therapist of any medical conditions, injuries, allergies, or if you are pregnant before treatment.
Align Yourself cannot be held responsible for any issues arising from undeclared health information or if you do not follow aftercare advice.

Personal Information & Data Protection

Your personal information will be kept secure and confidential.
Information you provide will only be used to deliver your treatments, maintain records, and meet legal or insurance requirements.
Sensitive health information will only ever be shared if legally required (e.g. medical emergency, fraud prevention, or regulatory compliance).
By booking, you consent to this use of your personal information.

Safety & Wellbeing

All therapies are complementary and do not replace medical advice or treatment from a qualified healthcare professional.
Please consult your doctor regarding any medical concerns before beginning therapy.
If you experience discomfort during a session, please let your therapist know immediately.

Personal Belongings

Personal belongings are brought to sessions at your own risk. Align Yourself does not accept responsibility for loss or damage.

Refunds

Deposits are non-refundable.
If a discretionary refund is offered, this will be returned to the original payment method.
Your statutory rights as a consumer are not affected.

✨ Thank you for choosing Align Yourself for your wellbeing journey.